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This innovative, multi-device e-learning course provides learners with the knowledge they need to go on to achieve a level 2 customer service qualification in a fun and interactive way.

£30.00 inc VAT

Discount per Quantity

Qty 100 -500 10 -19 20 -99
£ £18.00 £24.00 £21.00

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Learner details

Why choose one of our eLearning courses?

Our e-learning makes the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage. What makes us different is that our e-learning uses:

  • interactive exercises/gaming
  • media-rich content
  • interactive 3D scenarios
  • content provided by market leading experts
  • relevant photography and illustrations
  • multi-generational content and style
  • and much more

What does it cover?

The course content has been written by leading experts in the field of customer service and learners will cover the following topics:

  1. customer service principles
  2. customers’ needs and expectations
  3. behaviour and interpersonal skills
  4. responding to problems or complaints

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Customer Service

Level 2 Customer Service

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